Returns & Exchanges

At White Mountain Puzzles, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return unworn merchandise with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain attached.

3

Label and Ship

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing